Saint Joseph Mercy Health System

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I had surgery at the beginning of June. From the minute I walked in to the minute I left everyone was so kind. The was no wait when I arrived to register. Again no wait to get into pre op. The nurses in pre op where kind and explained everything. My doctor even came to see me before the surgery. He was waiting in the operating room and stayed with me until I was asleep. After surgery, the nurses kept checking on my pain level giving me more medication until the pain subsided. Again, my doctor was right while the nurse went over the instructions and things to look for when I got home. While no surgery is fun, the staff and doctors made it as comfortable as possible. I am so glad we switched to St. Joseph Mercy Hospital.

I had an initial review with Shawn about my Health and Goals. He will meet with Courtney to discuss a game plan for me and then I will meet with Courtney. She has the resources and contacts to help me find a Psychiatrist and Counselor that accepts my insurance change this year and can also point me in the right direction for other help or services I may need. I've been struggling to so all of this myself and it's just all too overwhelming. So, I am so glad that my doctor referred me here. I'm hoping this will relieve some stress and anxiety from my plate.

The birthing center, nurses and doctors are awesome. I delivered feb 2017 and enjoyed every minute of my stay. Everyone was so friendly and welcoming. I would have given 5 stars but the "low sodium" cafeteria food was awful, more like no sodium and they didn't even have salt to add to it. This is coming from a person who does not salt her food.

The doctors and nurses here are the very best at making your stay here as comfortable as possible. The nurses especially. Some of the nicest people I've ever met.!!!

I had a great experience here. The doctors and nurses were all nice. They treated me like a Human and not like i was faking it. I would recommend this hospital

This is a good hospital. My problem is with waiting time. You can ask anyone coming here (probably not someone with a head shot) and they are bound to tell you that you have to wait really long to get into triage. And you may have to wait just as long at the bed. I hope they can work to reduce the wait time. Otherwise, their care is excellent and effective. I've been there a few times, and whatever treatments I got definitely made me feel better. Still, this is an emergency room, not urgent care, so try not to come here unless 1. it's bad enough, 2. there isn't any urgent care open, and 3. you are willing to pay thousands of $$$ for something that may be next to trivial.

The nurse, Megan, working in the observation unit in the emergency room has terrible bedside manner, lacks compassion, and had a temper tantrum when I disagreed with her blatant disregard for the doctor's orders. I usually have the best treatment at this hospital than any other, but Megan has severely tarnished that opinion. Dena, however, the nurse who had to take over my care, was much nicer. I appreciate that there is one nurse on shift that will do their job, as requested by the presiding doctor, without attitude or anger.

Great staff in the birthing center!😊 Thanks for the love and support for my daughter and granddaughter! The Nurses, doctors and specialist are awesome and caring and take pride in there Job😊 we need more staff like this in the hospital health work field!😘💕

Great experience with all staff and the facility. Everyone was very kind, helpful and informative when we had our 4 month old daughter transferred here.

Quick if you're going to the ER. I usually go to u of m and sit in a loud waiting room for over 3 hours. Was back and in my very own room within 3 minutes. It is not loud and hectic in the ER there like I am used to. Will always be choosing to go here instead of U of M from now on when it comes to the ER. Thank you.

I delivered my son at St. Joe's this past April (2017). I had a wonderful experience with the admission process, the laboring experience, and my medical staff was fantastic, calm, and extremely professional when I had to have an emergency c-section. All my questions were thoroughly answered before I went to the O.R., and all my wishes that I had communicated in my birth plan were honored (as much as circumstance would allow). I plan on making St. Joe's my future home for any medical attention that my family requires.

I've received care here for several different things. I feel like the staff are always friendly and professional. I would have given them 5 stars if it weren't for the delivery with my daughter. My experience was not very good then and I did not feel comfortable after I delivered her. I felt like they were trying to take control of my entire delivery & interaction with my newborn child. I did not like that. Other than that, my general experience here is a rather pleasant one. Their emergency room waiting times are ridiculous though. That is the other reason I will not give them 5 stars. I've waited in the emergency room for up to 2 hours before.

Honestly going to Huron Oaks was probably one of the best things that I've ever done for myself.